Refund Policy

We are committed to selling only high-quality products but we understand there may be a time when you need to exchange or return something you've bought.

We will willingly refund or offer an exchange within 14 days of purchase, provided you have proof of purchase and the product is unused and in its original packaging.

Please note that all refunds will be made back to the original tender type.

Exclusions

This right does not apply to the following items, unless they are faulty, damaged, missing or otherwise not in accordance with specification:

• Custom made items.

Your statutory rights in respect of faulty, damaged or missing items or goods which are not as described are not affected.

Returning an online purchase

The quickest and easiest way to return your order is by contacting us through our online form HERE

You must return the goods to us within 14 days of cancelling your order.

We will refund the cost of the goods including the standard delivery charge. We may make a deduction from the amount refunded to you if the goods have been used, parts are missing or the goods or their packaging has been damaged.

Faulty or damaged items

We have a legal obligation to sell goods to you in accordance with the contract we have agreed with you.

If any item that we deliver to you arrives damaged or is faulty, or is otherwise not in accordance with our contract with you, then we will happily replace the item for free or refund the item. Please note that we will only refund the delivery charge if the whole order is damaged or faulty.